STAGE 1

Pre-evaluation and Improvements

In DD (Design Development) stage we perform detailed review of solutions considered for the project.

As a result, we provide our insights on potential improvements and cost alternative solutions. Specific samples are shared for comparison of potential alternatives, aligning to the standards and specifications required.

Depending on the phase of the project, information available and selections made we make preliminary project’s value estimation. This helps our customers to evaluate whether selected solutions appropriately reflect on the budget available as well as on required standards and specifications.

Effective combination of our team’s experience, own factory and trusted network of sub-suppliers enables us to make these preliminary estimations on relatively both quick terms and high accuracy. In these estimations we make suggestions which alternatives can help to achieve cost savings.

After the estimation we help identifying areas and/or even specific items which might be improved or adjusted. This assists our customers to either fit into their budget or to achieve higher standards.

When technological improvements, material selections and initial pricing estimations are preliminary approved, we focus on putting all these in top notch mock-up room delivery.

During the production and installation phases of the mock-up room we are investigating optimal solutions that are available. After the installation of the mock-up room, if needed, together with the involved parties (project managers, designers, brand owners etc.), we make changes in the project.

While working with our preferred customers, we use attractive pricing models for mock-up rooms. Yes, in previous sentence there are a few “ifs” (e.g. preferred or attractive), so let’s talk about your specific case.

When together with the customer we agree and make final decisions on solutions, materials and specific options of FF&E, we perform the following actions:

  • Recalculation of manufacturing schedule and costs
  • According to the final selections, renegotiating with our vendors and suppliers for outsourced materials and items
  • Re-evaluating schedule and costs of both delivery and installation
  • Providing final detailed offer

Speaking honestly, while trying to combine high standards and low price, we stay honest and never try making “Mercedes” for “Dacia’s” price. Because in such case the result would be “Fiat Multipla” and we have never seen our customers driving it.

STAGE 2

Manufacturing and Delivery

Having our own manufacturing capabilities for wooden parts of furniture helps us closely plan, control and execute the manufacturing process. For other types of production (metals, lighting, curtains etc.) we have established a strong base of trusted partners network.

As a result, we take care of the following procedures:

  • Quality control and approvals
  • Samples shipping
  • Documentations: warranties, flame retardancy certificates, applicable manuals etc.

Using football terms, in this stage we focus on “scoring most of our goals” so we have no problems in “extra time” (e.g. in installation or post completion stage).

In order to ensure smooth and successful delivery process we perform following steps:

  • Preparing and sharing detailed delivery schedule in accordance of handover schedule.
  • Arranging deliveries via selected routes to confirmed storage location.
  • Confirming logistics documentation (customs, certifications etc.)
STAGE 2

Manufacturing and Delivery

Having our own manufacturing capabilities for wooden parts of furniture helps us closely plan, control and execute the manufacturing process. For other types of production (metals, lighting, curtains etc.) we have established a strong base of trusted partners network.

As a result, we take care of the following procedures:

  • Quality control and approvals
  • Samples shipping
  • Documentations: warranties, flame retardancy certificates, applicable manuals etc.

Using football terms, in this stage we focus on “scoring most of our goals” so we have no problems in “extra time” (e.g. in installation or post completion stage).

In order to ensure smooth and successful delivery process we perform following steps:

  • Preparing and sharing detailed delivery schedule in accordance of handover schedule.
  • Arranging deliveries via selected routes to confirmed storage location.
  • Confirming logistics documentation (customs, certifications etc.)
STAGE 3

Installation and Post Completion Services

Performing installation on site according to agreed schedules.
Supervising and monitoring both process and quality of the installation.
In case of defects, arranging replacements.
Providing full handover to responsible project managers.

After handover we finish with providing all necessary warranties to relevant parties (e.g. project managers).

After 6 months of installation we perform our own additional examination. During which we visit the project and check whether we can notice any potential issues, which at that time can be solved much faster and cheaper compared to future consequences.

Additionally, we perform mystery shopping – during our business trips, we try to stay in the hotels we manufactured FFE for.